Privacy Policy

Last Updated: September 4, 2026

Hands in the Community ("HNC," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you interact with Hands in the Community through our website, donations, events, programs, forms, email communications, and text messaging.

Depending on how you interact with Hands in the Community, we may collect personal information such as:

• Name 

• Email address 

• Telephone or mobile phone number 

• Mailing or other contact information 

• Information you submit through contact, registration, volunteer, or other forms 

• Donation and transaction information 

• Information related to events, programs, or services 

• Communication preferences 

• Other information you voluntarily provide to us. 

• When you make a donation or payment through a third-party service, that service may collect and process payment information according to its own privacy policy and terms.

We may collect personal information when you:

• Visit or use our website 

• Make a donation 

• Register for or participate in an event or program 

• Submit a contact, volunteer, registration, or other form 

• Sign up to receive email or text communications 

• Contact us by email, telephone, or other means 

• Voluntarily provide information to us. 

• We may also receive information through third-party services that support our website, donations, communications, events, or programs.

We may use personal information to:

• Respond to questions and requests 

• Process and acknowledge donations 

• Register participants for events and programs 

• Communicate with volunteers, supporters, participants, and community members

• Provide information about HNC programs, activities, events, and opportunities 

• Send email or text communications when you have requested or consented to receive them 

• Operate and improve our website and services 

• Maintain organizational records 

• Comply with applicable laws and legal obligations

If you provide your mobile phone number and consent to receive text messages from Hands in the Community, we may use your information to send text messages related to our organization, programs, events, activities, reminders, updates, or other communications described when you provide your consent. Message frequency may vary. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact Hands in the Community using the contact information provided below. Hands in the Community does not sell, rent, or share mobile phone numbers or SMS consent information with third parties or affiliates for their own marketing purposes. Your consent to receive SMS messages is not a condition of purchasing goods or services.

Hands in the Community does not sell or rent your personal information. We may share personal information with service providers when reasonably necessary to operate our organization and provide services. These service providers may assist with areas such as:

• Online donations and payment processing 

• Event registration 

• Email communications 

• SMS/text messaging 

• Website services 

• Other services necessary to support our organization. 

We may also disclose personal information when required or permitted by law, such as when necessary to comply with a legal obligation, respond to a lawful request, or protect the rights, safety, or security of Hands in the Community, our community, or others. Mobile phone numbers and SMS consent information will not be shared with third parties or affiliates for their own marketing purposes.

Hands in the Community takes reasonable steps to help protect personal information from unauthorized access, use, or disclosure. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

You may contact Hands in the Community if you have questions about your personal information or communication preferences. For communications:

• You may unsubscribe from email communications by following the unsubscribe instructions provided in the email. 

• You may opt out of SMS communications by replying STOP. 

• You may request assistance with SMS communications by replying HELP.

Our website may use or link to third-party services, including services used for donations, communications, events, or other organizational activities. Third-party services may have their own privacy policies and terms. Hands in the Community is not responsible for the privacy practices of third-party websites or services that we do not control.

Hands in the Community may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Hands in the Community

Visalia, California  

Phone: (559) 625-3822  

Website: hnconline.org